You only need to google Airbnb party to see what the devastating impact of the wrong guest can be on your business, not to mention the emotional strain.
After shutting down two wild parties that almost put an end to our business we got VERY serious about party prevention. You can read more about this in our resources centre Party Prevention.
But you don’t need to spend $1,000 of dollars on sophisticated security devices like we have. Our simple guest vetting process has prevented all parties and unruly guests since it was implemented and all without penalty from Airbnb.
Our guest vetting process is very polite to potential guests, reinforces our house rules and filters out anyone booking for the wrong reason. We collect:
1.ID of two guests – Limiting fraudulent bookings & charge back requests.
2.Actual contact details of your guest including email address – Which means you can directly market to your guest following their stay.
3.Digital confirmation of key house rules.
Bookings where the guest is not vetted will be cancelled within 24hrs.
Other reasons you need to vet guests:
1.Chargeback requests: Bookings made with a credit card (ie every single booking) can be disputed by the card holder and their bank. If someone books your place using a stolen credit card, you can be hosting a guest and never get paid.
2.Damage excluded by Aircover: Aircover does not cover all guest damage, it is critically important to know who is in your property if you want to pursue them outside Airbnb.
3.Getting bookings outside Airbnb: Not all booking platforms offer insurance cover and even if you only use Airbnb you really, really need your own insurance. Claiming on your own insurance without knowing who the guests were could be quite challenging.
4.Extending someone’s stay: Have you ever let someone extend their stay for cash? Consider the implications of this if you expect to claim on Airbnb’s insurance.
5.Communicating with guests after their stay: If you haven’t collected your guest’s email address all communication will go back to the booking platform which limits your ability to get direct bookings.